summary

Professional committed to accountable ethics, responsible stewardship, and equitable leadership. Proven track record of skillfully and effectively researching, assimilating, distilling, and disseminating information toward achievement of mission and revenue goals. A master’s degree in communication and more than 20 years’ practical application in both nonprofit and for-profit organizations ensures adeptness in identifying, playing, and coaching in specialist and generalist roles as necessary for team success, including but not limited to grant and proposal writer, technical and marketing content developer, public speaker, and sales pitch presenter. Gallup CliftonStrengths include: 1- Strategic; 2- Relator; 3-Achiever; 4- Intellection; and 5-Input.

work experience

Inventory Control Associate

Department of Defense (DoD) – Army Air Force Exchange Service (AAFES) – Offutt AFB
July 2025 to Present

• Ensure security of fixed assets, cash, and inventory through practice of loss prevention procedures
• Alert management to potential problems that may involve fraud, waste, or abuse
• Analyze data and present management reports on inventory turnover/sales velocity, cyclical counts, and promotion items
• Research, rectify, and document inventory receipt delays and errors for auto-order, store-order (manual), and non-replenishable merchandise
• Adjust on-hand counts, identify excess merchandise, and alert management to real or potential inventory issues
• Maintain inventory stockroom, coordinate vendor returns, and build merchandise displays on sales floor per standardized guidelines

Customer Experience Associate

DoD – AAFES – Offutt AFB
October 2024 to July 2025

• Cultivated customer relationships to increase repeat business
• Identified and capitalized on upselling and cross-selling opportunities
• Implemented loss prevention measures to reduce shrinkage and theft
• Ensured efficient turnaround via adherence to standardized store operations and best practices
• Reduced checkout times by optimizing cashier operations and self-checkout options
• Maintained accurate inventory tracking for essential tactical and operational items

Director of Development

Intercultural Senior Center – Omaha, NE
November 2023 to May 2024

• Oversaw of all aspects of organizational fundraising, including planning and implementation of giving campaigns, and donor cultivation and stewardship initiatives
• Conducted all grant research, writing, reporting and management
• Served on executive leadership team and collaborated on operational planning and budgeting
• Provided input and guidance on and management of outreach and communication initiatives

Database & Development Coordinator

Papillion La Vista Community Schools Foundation – Papillion, NE
August 2023 to October 2023

• Researched and wrote grant applications for program funding
• Managed Blackbaud Raiser’s Edge CRM system
• Produced daily, weekly, and monthly fundraising management reports

Project Manager

University of Nebraska at Omaha – Omaha, NE
November 2021 to July 2023

• Researched federal grant funding opportunities; served as UNO campus trainer for GrantForward search engine; generated campus/college/unit grant funding reports
• Created RFPs/RFAs for internal grant funding programs; consulted on faculty grant proposal creation
• Served as UNO campus trainer and liaison for NU system’s proprietary internal funding management, event, and compliance/export control system
• Managed unit CRM/listserv (HubSpot) and website (Cascade) content management accounts
• Directed UNO’s Student Research and Creative Activity Fair, comprising 500+ student participants, faculty advisors, campus partners, vendors, underwriters/sponsors, and community volunteers
• Managed unit Federal Work Study job opportunities program

Director of Fund Development

Outlook Enrichment – Omaha, NE
June 2021 to October 2021

• Researched and applied for external funding opportunities; cultivated/stewarded major donors
• Developed, managed, and executed fundraising campaigns; created funding proposals
• Administered DonorPerfect CRM system and generated research and financial reports
• Recruited and trained volunteer leaders

Development Officer

Missionary Society of St. Columban – Bellevue, NE
March 2016 to June 2021

• Stewarded a portfolio of 150-200 mid- and major-level donors across 24 US states in Central and Mountain Time Zones
• Analyzed and segmented donor data to create relationship-building strategies and proposals
• Researched and wrote major gift proposals and grant pursuits; managed post-grant reporting
• Created donor relations development collateral/content for print/electronic publication

Technical Writer

TEAM Software, Inc – Omaha, NE
March 2014 to March 2016

• Collaborated with software developers, business analysts, quality assurance analysts and subject-matter experts in agile software development environment
• Produced end-user software documentation for online and print distribution using topic-based authoring and publishing principles
• Conducted web analytics to inform marketing strategies
• Developed content style guide and template standards
• Edited scripts and provided audio voice-over for marketing collateral

Business Development & Marketing Specialist

University of Nebraska – Omaha, NE
March 2013 to November 2013
Nebraska Educational Telecommunications (NET) Lincoln/Omaha, NE

• Cultivated Classical 90.7 KVNO (Omaha) Radio and NET (Lincoln) constituencies to secure program underwriting gifts for public radio and television
• Developed vertical market prospects and calling campaigns, and reported on activity
• Designed case statements and sales proposals

Adjunct Faculty

University of Nebraska Omaha – Omaha, NE
August 2008 to May 2013

• Taught foundational courses required for all mass communication, broadcasting and public relations degree programs
• Presented social, political and economic factors influencing mass communication careers, and writing skills appropriate to print, broadcast, online, public relations and advertising

Membership Manager/Development Director

University of Nebraska Omaha – Omaha, NE
July 2005 to March 2013

• Directed annual campaigns, including grant pursuits, broadcast pledge drives, phonathons, direct mail, and social media strategies
• Administered donor management system (Blackbaud Raiser’s Edge)
• Projected and managed expense budgets
• Supervised staff, interns and volunteers
• Designed collateral and proposals, wrote pitching scripts
• Provided audio voice-over for promotional spots, live on-air fundraising and university commencement ceremonies
• Won Omaha Press Club award for public relations writing and newsletter production